Frequently Asked Questions

A "Frequently Asked Questions" page prepared for the University's Information Technology Department typically contains answers to the most common questions from students and staff. This page usually includes answers to questions regarding IT services, email and internet usage, student and staff information systems, and common technical issues and their solutions. It may also include informative content on topics such as how users can request technical support, as well as IT policies and rules. This allows students and staff to consult the Frequently Asked Questions page to resolve technical issues and make more effective use of IT resources.

How Can I Create an Email Account?
You can access the application form by clicking the “Forms” tab on the Office of Information Technology’s webpage. After filling out the required form, you can submit it to the Office of Information Technology.



How Can I Close My Email Account?
After filling outthe “Withdrawal Form” on the Office of Student Affairs website, you can submit a request to the Office of Information Technology to terminate your account.


How Can I Reset My Email Password?
To reset a student or staff password, you must contact the Directorate of Information Technology.


How can I connect my Android device to the network?
You can follow the necessary steps to connect to the network by referring tothe “Android Operating System Wi-Fi Settings” document available on the Department of Information Technology website.


How Can I Connect My Apple Device to the Network?
You can follow the necessary steps to connect to the network by referring to the "iOS Operating System Wi-Fi Settings" document available on the Department of Information Technology website.


How Can I Get an Office 365 Licensed Account?
Our university offers free MS Office 365 licensed accounts to students and staff. You can download and use your Office 365 account directly from the www.office.com website by logging in with your email address (ogrencino@ogr.gidatarim.edu.tr) and password.


How Can I Activate My Student ID Card?
The student ID card is used for entry and exit at the turnstiles. Please request your card from the Office of Student Affairs. Once you receive your card, please contact the Office of Information Technology to have it activated.